Privacy Policy

1. Commitment
The protection of the privacy of users and their personal data is a fundamental commitment of all jp.group companies.
For the purposes of this Privacy Policy, as jp.group companies shall be understood as JP Holding Services S.A. and all companies in Portugal owned by it.
The jp.group recommends reading this Privacy Policy, as well as the Terms and Conditions of use of each of the jp.group companies' websites.
This Privacy Policy has been written in a clear and simple way to facilitate your understanding and to decide freely and voluntarily if you want to provide your personal data and explains what personal information the jp.group companies collect through interactions with you and how these data are used.
 
2. Scope of Application, Responsible for data processing, and Data protection officer
This Privacy Policy applies to the personal data of our users, customers, suppliers, candidates and other stakeholders.
The responsible for collecting and processing your personal data are the jp.group companies that provide you with products and/or services and that in this context decides what data is collected, means of processing and purposes for which the data are used.
The group has appointed a Data Protection Officer or DPO, who monitors the compliance of data processing with the applicable standards and is a point of contact with the user to clarify questions regarding the processing of his data, cooperates with the supervisory authorities and advises the responsible for the processing or the subcontractor on their obligations regarding privacy and data protection.
 
3. Personal data, holders of personal data and categories of personal data
«Personal Data» means information relating to an identified or identifiable natural person («Data Subject»); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.
«Data Subject» means the natural person to whom the data relate;
This Policy allows you to know how dp.group companies collect and use your Personal Data, how they can control its use, and describe their practices with respect to information collected on all websites (including but not limited to, software applications, social networks, and electronic messages) of dp.group companies, as well as marketing and offline sales activities (collectively, «Communication Channels»). The Communication Channels can provide links to other non-group platforms. We encourage you to check the privacy policies of these websites, services, social networks, or applications before providing your Personal Data to them, and we are not responsible for the processing of personal data that may be provided and/or collected by them.
We trust that you provide us with accurate and complete information about your personal data and that you update any change regarding the information provided.
 
3.1. When and what information do we collect about you?
We collect your personal data, with your consent, when you register on our website or place an order to purchase products or services. We also collect your personal data when you voluntarily fill out questionnaires, forms, or use conversation tools.
We request you not to send or share with jp.group any sensitive personal information, such as of racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data, or data relating to health, or data relating to life or sexual orientation.
The information used on the website is collected using cookies, but does not specifically identify you, and the following data will or may be collected:
  • IP address.
  •  Geographic location.
  • Information about the device that is accessing the website, namely browser type and version, operating system, screen resolution, preferred language, information contained in the HTTP headers, and agent version.
  • The search engine that you used to locate and access the website.
  • Date and time of activity on the website, as well as web pages and contents visited and clicked.
It should be noted that this usage information does not deliberately identify you and, if it exceptionally identify you, it will be immediately anonymized.
By providing your personal information you are clearly consenting that you accept the automated processing of your personal data. The abovementioned prior and express consent of the data subject will be given in writing, orally or through the validation of an option.
Some of the requested data are mandatory and are properly marked, and the lack or inaccuracy of the answers given may compromise the service provided.
 
3.2. How do we use the information about you?
The data collected are used to process your order, manage your account and, if you agree, e-mail you information about other products and services.
We use the information collected from the website to personalize your next visits to our website.
If you agree, we will send your personal information to the various jp.group companies so that they can offer you their products and services.
Jp.group companies do not share your information for marketing campaigns with companies not belonging to the group, nor does it transfer your Personal Data to a third country.
Although the information provided is generally considered as private on jp.group, the collected data will be used in accordance with the personal data protection regulations throughout the information-processing process; it may, however, be necessary to transfer Personal Data privately to other bodies, including the judiciary, and/or use information from credit insurers or agencies or the like.
You have the right to complain to a National and/or European Union Supervisory Authority in respect of any Personal Data breach. Jp.group will cooperate with the Supervisory Authority, providing all the information requested by it in the exercise of its powers.
Jp.group only accepts registrations from users who are at least 16 years of age. The jp.group Communication Channels are not intended for underage users. If you are aware of a registration made by a minor, please let us know so that we can immediately delete it from the records.
The recipients or categories of recipients of your Personal Data, depending on the contact tool you use, are the departments involved in the business relationship, Marketing, Human Resources departments and other departments of the different jp.group companies.
 
Automated Decisions:
The information collected on jp.group’s websites does not involve automated decision making, including profile definition.
Your data may circulate in an open network and may be seen and used by unauthorized third parties.
No comparisons, interconnections or any other way of interrelating registered information are made on the jp.group's websites.
 
3.3. Marketing
We would like to be able to send you information about the products and services of jp.group companies that are or may be of your interest. If you have previously given your consent you can always choose to cancel the subscription. You have the right at any time, not allowing to be contacted for marketing campaigns by clicking *HERE*.
 
3.4. General conditions for supply
Jp.group's general conditions for supply are available on each of the respective companies’ websites.
3.5. Transmission of Personal Data
Your data can be transmitted to subcontracted companies so that they can process them in the name and on behalf of jp.group companies.
Subcontracted entities, as well as service providers or licensors to jp.group companies, including those based outside the European Union, may have access to data collected and registered by jp.group companies when and to the extent that it proves being necessary to offer to the Customer the products or services marketed by the jp.group companies, or for fulfillment of contract obligations established between the jp.group companies and the Customer.
 
3.6. Recruitment and Selection
By submitting a spontaneous application or application for an opportunity, you authorize that your collected personal data be processed and stored in a computerized manner by jp.group in order to be contacted for opened recruitment and selection processes, or that may arise in the future at jp.group companies.
Your personal data are stored for 2 years after which they are deleted. You must submit a new application after this period if you wish to continue to be included in the jp.group Database.
If you are integrated into a recruitment and selection process, this process will be maintained for 5 years.
The recipients or categories of recipients of your personal data are the Human Resources Department, the Board, and other Managements or positions relevant to the analysis of the application.
Your personal data may also be shared with other entities when required by law or to respond to legal process, and also in situations involving the protection of clients, protection of lives, the security of services, the protection of property rights or jp.group companies.
The recruitment processes do not involve automated decision making, including defining profiles. 
No comparisons, interconnections or any other way of interrelating registered information are made.
The subsequent processing of personal data for a purpose other than that for which the data has been collected requires consent.
Jp.group only accepts applications from people who are at least 16 years old, who have completed compulsory education and have adequate physical and mental abilities for the job.
 
3.6. Ethics
The jp.group code of ethics sets out the values and ethical principles of action of the jp.group and how they must be reflected in our relations with the different interested parties.
To report bad ethical practises you must consent that your collected personal data be processed in order to that reporting and as a of safeguarding the cliffs of calumnious denunciation and discrimination. The absence of consent determines not handling the report and its elimination.
Your personal data immediately eliminated if turn out to be inaccurate or useless, are stored for 6 months after the end of the investigations if there are no disciplinary or judicial proceedings and until the end of the proceedings if there are disciplinary or judicial proceedings. In this case, your personal datawill be stored in a system of information with restricted access for a period not exceeding thedisciplinary or judicial proceeding.
Your personal data may also be shared with other entities when required by law or to respond to legal process, and also in situations involving the protection of clients, protection of lives, the security of services, the protection of property rights or jp.group companies.
The recruitment processes do not involve automated decision making, including defining profiles. No comparisons, interconnections or any other way of interrelating registered information are made.
 
3.7. Ethics
jp.group code of ethics code sets out the values and ethical principles of action of the jp.group and how they must be reflected in our relations with the different interested parties.
To report bad ethical practises, you must consent to the processing of your personal data, for this purpose and as a way of safeguarding the risks of calumnious denunciation and discrimination. The absence of consent determines the non-treatment of the communication and its eliminationand the data contained therein.
Your personal data will be immediately eliminated if turned out to be inaccurate or useless, will be stored for 6 months after the end of the investigations if there are no disciplinary or judicial proceedings and until the end of the proceedings if there are disciplinary or judicial proceedings. In this case, your personal datawill be stored in a system of information with restricted access for a period not exceeding thedisciplinary or judicial proceeding.
Your personal data may also be shared with other entities when required by law or to respond to legal process, and also in situations involving the protection of clients, protection of lives, the security of services, the protection of property rights or jp.group companies.
The recruitment processes do not involve automated decision making, including defining profiles. No comparisons, interconnections or any other way of interrelating registered information are made.
 
4. Deadlines and Basis for processing and storing personal data
Without prejudice to legal or regulatory provisions to the contrary, the Personal Data shall be preserved/ processed only for the minimum period necessary for the purposes for which they were collected or their subsequent processing.
Any further processing of Personal Data for a purpose other than that for which the data were collected requires consent, prior to such processing jp.group companies request the respective consent and provide the Customer with information about that purpose and any other relevant information.
Jp.group will keep the personal data for the period of time in which the contractual relationship with the data subject is maintained.
There are cases where the law requires the processing and storage of data for a minimum period of time.
In the absence of a specific legal obligation, then the data will be processed/stored only for the period of time necessary for the fulfillment of the purposes for which they were collected and stored, or, whichever is applicable, until you exercise your right to object, right to be forgotten or withdraw your consent and always in accordance with the law, the guidelines and decisions of the supervisory authorities.
It is ensured to the Client, within the legal terms, the right to withdraw his consent at any time, without compromising the lawfulness of the processing performed based on the previously given consent and the right to request the jp.group companies access to the Personal Data relating to him, as well as its rectification or erasure, and the limitation of processing with respect to the Client, or the right to object to the processing, as well as the right to data portability by means of a written communication addressed to jp.group, by clicking *HERE*.
The Personal Data necessary for the execution of the contract to which the Client is a party, for compliance with legal obligations to which the Responsible for data Processing is subject and those that are necessary for the purpose of the legitimate interests pursued by the jp.group companies are not included in the previous paragraph.
Once the storage/processing period has elapsed, jp.group will delete or, if it is in the interest of jp.group companies, anonymize the data (in such a way that the Client is not or can no longer be identified) whenever they may not be kept for different purposes that may subsist.
 
4.1. Grounds for Processing of Personal Data
Consent: when having the prior and express consent of the data subject – in writing, orally or through the validation of an option - and if this consent is free, informed, specific and unequivocal.
- special case of minors:
In the case of processing personal data from minors, which may be subject to prior consent, it must be provided by the holders of parental responsibilities.
Execution of contract: where the processing of personal data is necessary for the execution, performance, and management of the contract entered into with any of the jp.group companies.
Compliance with legal obligation: when the processing of personal data is required to comply with a legal obligation to which jp.group shall be subject.
Legitimate Interest: when the processing of personal data corresponds to a legitimate interest of jp.group or third parties.
 
5. Cookies
jp.group uses cookies on all websites to improve its performance and user experience.
The use of cookies by jp.group aims to analyze the use of the website and to allow you to have a smooth browsing experience; at no time do we collect Personal Data through cookies.
Cookies shall not be used for any other purpose than those mentioned in the previous paragraph.
Cookies are small text files that a website, when visited by the user, places on his computer or mobile device through the internet browser. This information is used to record the number of visits made and to compile statistical information on the website activity.
We use the term cookies in this Policy to refer to all files that collect information in this way.
Types of Cookies according to the entity that manages them:
  • First-party cookies: a cookie managed by this domain / website.
  • Third-party cookies: A cookie managed by another domain / website.
  • Persistent cookies: The cookie information which is permanently stored on your device.
  • Session cookies: The cookie information which is not permanently stored on your device.
Jp.group uses session cookies and first-party cookies, as well as persistent cookies and third-party cookies.
Types of cookies according to the purpose of use:
  • Technical cookies: Are those that allow you to navigate through a domain / website, using different options or services, such as, for example, identifying the session, accessing restricted areas and making the purchase order process.
  • Personalization cookies: are those that allow access to the domain / website with some predefined characteristics based on a set of decisions taken, such as the language used.
  • Analytical cookies: are those that allow to monitor and analyze the behavior of users on the website to which they are linked. The information collected through such cookies is used, for example, in the measurement of the websites activity, and for the elaboration of navigation profiles.
  • Advertising Cookies: are those that allow the management, in the most efficient possible way, of advertising spaces, based on criteria such as edited content or the frequency at which ads are displayed.
  • Behavioral advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces. These cookies store information about the user's behavior, obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertisements based on it.
Jp.group uses Technical cookies, Personalization cookies, and Analytical cookies; we do not use Advertising cookies or Behavioral advertising cookies.
The information regarding cookies is controlled and accessed by the respective holder identified in the table below.
 
5.1. Cookies used by jp.group:
 
Name of the Cookie Purpose Retention Time Domain Holder Part Type of Cookie
UDSID Cookie associated with the current user session 1 session www.groupjp.com www.groupjp.com 1st part Functionality
udicode_jpsacouto Cookie associated with the current user session 1 session www.groupjp.com www.groupjp.com 1st part Functionality
keep-alive-id Session cookie to keep automatic login of the user 1 session www.groupjp.com www.groupjp.com 1st part Functionality
keep-alive-sub Session cookie to keep automatic login of the user 1 session www.groupjp.com www.groupjp.com 1st part Functionality
keep-alive-token Session cookie to keep automatic login of the user 1 session www.groupjp.com www.groupjp.com 1st part Functionality
JP_jpdi_pt Cookie associated with the language used by the user 2 years www.jpdi.pt www.groupjp.com 1st part Functionality
JP_jpdi_pt_cookies Cookie associated with the acceptance of cookies policy 2 years www.jpdi.pt www.groupjp.com 1st part Functionality
showed_alert
[NUMBER]
Confirmation of acceptance of the policy associated with Outlet products 2 years www.jpdi.pt www.groupjp.com 1st part Functionality
 
According to the information provided above, as a user, you are expressly consenting to the use of the cookies referred to for the purposes specified for each one of them.  The abovementioned prior and express consent of the data subject shall be given in writing, orally or through validation of an option.
We are not responsible for the content and accuracy of the terms and conditions of use, of the privacy policies and third-party's cookie policies referred to above.
You can get more information by visiting www.aboutcookies.orgor www.allaboutcookies.org.
 
 
 
 
5.2. Disabling Cookies
You can set your browser to not accept cookies and the websites mentioned above will explain you how you can remove them. However, the non-acceptance of cookies may result in incorrect execution of some functionalities of the website.
The user may allow, block or delete the Cookies installed on his device by configuring the browser options installed on his computer. Please read carefully the help section of your browser to learn more on how to enable the "private mode" or unlocking certain Cookies.
  • Internet Explorer: Tools -> Internet Options -> Privacy -> Configuration. For more information, please see the Microsoft support or the browser Help.
  • Firefox: Tools -> Options -> Privacy -> History -> Customized Configuration. For more information, please see the Mozilla support or the browser Help.
  • Chrome: Configuration -> Show advanced options -> Privacy -> Content configuration. For more information, please see the Google Help Center or the browser Help.
  • Safari: Preferences -> Security. For more information, please see the Apple support or the browser Help.
None of the cookies used are essential for using the website, for a particular functionality or for improving the website performance.
 
5.3. Use of cookies to open our newsletters
Our newsletters can, for statistical purposes, contain a system for monitoring openings and clicks, which allows us to know when they are opened and verify the clicks through links within the newsletter.
The user always has the possibility to unsubscribe from the newsletter *HERE*.
 
5.4. Other websites
On the use and processing of personal data at jp.group's websites, please see the rules on the use of cookies on the respective websites.
Jp.group's websites, products or applications may contain links to third party websites, products or services that have no relationship to jp.group and/or which are not covered by this Privacy Policy.
This privacy notice only applies to this website. You should read the privacy policies of other websites.
The collection or processing of the personal data requested by these third parties is your sole responsibility, and jp.group cannot be held liable under any circumstances for the content, accuracy, veracity or legitimacy of these websites or the misuse of data collected or processed through them.
Before using these websites, products or applications, you Shall read the privacy policies of those websites and accept the rules regarding the processing of personal data defined by those third parties.
 
6. Rights of the holder of personal data. Access and correction of his information
We want to be sure of the accuracy and reliability of the information we hold about you.
We rely on the User to provide us with accurate and complete information and to update the data in relation to any change in the information provided.
What are your rights?
Right of Access
Right to obtain confirmation of what personal data of yours are being processed and information about them.
Right to Rectification
Right to request rectification of your personal data which are inaccurate or request that incomplete personal data to be completed.
Right to Delete data or “right to be forgotten”
Right to have your personal data deleted, as long as there are no valid reasons for their storage.
 
Right to Portability
Right to receive the data you have provided us in commonly used digital format and automatic reading or request the direct transmission of your data to another entity that will then become the new responsible for your personal data.
Right to Withdraw Consent or Right of Objection
Right to object or withdraw your consent at any time to a data processing, provided that there are no legitimate interests that take precedence overyour interests, rights and freedoms.
Right of Restriction or objection to processing
Right to request the restriction for processing your personal data, by way of suspending the processing or limiting the scope of processing to certain categories of data or purposes for processing.
Right to complain
Right to make a complaint internally to the group's companies or to the DPO, as well as have the right to make a complaint to a National and/or European Union Supervisory Authority in respect of your Personal Data breach. Jp.group will cooperate with the Supervisory Authority, providing all the information requested by it in the exercise of its powers.
You have the right to request a copy of the information we have about you. If you want a copy of partial or total information stored by jp.group please contact us as set out below.
If the requests submitted by the User are manifestly unfounded or excessive, in particular because of their repetitive character, under the existing legal framework, jp.group may require the payment of a reasonable fee taking into account the administrative costs for providing the information or the communication, or to take the requested measures, or refuse to comply with the request.
 
7. Security
Jp.group has implemented the appropriate logical, physical, organizational and security measures, necessary and sufficient to protect your personal data during its transmission and in the period of storage and processing, against destruction, loss, alteration, unauthorized access, or any other form of accidental or unlawful processing, including but not limited to, the use of secure servers, firewalls, application and communications data encryption.
Jp.group has an information computer system with the ability to withstand, at a given level of confidence, accidental events or unlawful or malicious actions that compromise the availability, authenticity, integrity and confidentiality of stored or transmitted Personal Data, as well as the security of the related services offered by, or accessible via, those networks and systems.
 
8. Contacts
If you have any questions or concerns about this Privacy Policy, about how the jp.group companies collect and process your personal data or if you believe that any of the companies have not adhered to this policy, you may contact us through the e-mail dpo@groupjp.com or letter addressed to the Data Protection Officer (DPO), Rua da Guarda, noº. 675, Perafita - 4455-466 Matosinhos - Portugal.
 
Changes to this Privacy Policy
Our privacy policies are reviewed regularly and all changes will be posted on this website.
Last update was April 3, 2018.
 
 

https://www.groupjp.com/pt/page/politica_privacidade/

https://www.groupjp.com/en/page/privacy_policy/

https://www.groupjp.com/es/page/politica_privacidad/